Freedom of Information

GP practices are required to make information available via a “publication scheme”. This may be held in paper form or by electronic means. It will include information commonly requested and is available on request.

The practice’s publication scheme follows the model scheme for GP practices approved by the Information Commissioner.


The information contained in the publication scheme are available at no charge.

In some circumstances, a fee may be charged for the provision of information, and the classes of information incurring a fee are listed in the publication scheme document. Please ask  reception for a copy.


All requests (with the exception of a copy of the publication scheme) are to be made in writing to the following address;

Hall Street Medical Centre

28-30 Hall Street, St Helens, Merseyside, WA10 1DW

If however you would initially like to read our publication scheme this is available by contacting reception.

The publication scheme contains the following policies and procedures;

  • Our NHS relationship
  • NHS income for the last financial year
  • Prescribing cost information
  • Practice Area
  • Full partners names, qualification and status
  • Key staff names, qualification and status
  • Clinics and services, and opening hours
  • Complaints procedures
  • Confidentiality Policy
  • Security Policy
  • Zero Tolerance (Violent patient) policy
  • Data protection Policy
  • Health & Safety Policy
  • Patient Removal Policy

Other information is subject to specific written application as above. A fee may be charged.