Accessible Information Standard

Making health care information accessible.

On 1st August 2016 the Accessible Information Standard came into force. The aim of this is to ensure that people with a medical condition which affects their ability to communicate get information that they can access and understand, and have any communication support they might need.

The Standard tells organisations how they should make sure that patients, their carers and parents, can access and understand the information they are given. This includes making sure that people get information in accessible formats, for example by offering support from a British Sign Language Interpreter or a deafblind manual interpreter.

NHS England produced the resources below, in July 2015 to provide an update on the accessible information standard:

At Hall Street Medical Centre we want to make sure that we are communicating with you in a way that is easy for you and that you can understand. To help us to do this please let us know if:-

You need information in a specific format. E.g. braille, large print or easy read.
You need to receive information in a particular way. E.g. via e-mail for use with a screen reader.
You need someone to support you at appointments. E.g. a sign language interpreter or an advocate
You lip-read or use a hearing aid or communication tool.

For more infomation regarding Accessible Infomation Standard please see the NHS England information.

You can easy read documents at